# Session 9: Effective Legal Workplace

## About the Speakers:&#x20;

Robert Faußner, Leo Balk and Georg Anders from HEUSSEN.

## Abstract:&#x20;

We focused specifically on operations, i.e. the areas of non-legal work in law firms. We firmly believe that.

* Process optimisation
* Employee training and motivation
* Use of AI tools&#x20;

offer special added value here in particular.&#x20;

This meeting will therefore not be about the future of the legal profession or billable hours, but rather practical about the support for assistants and back office staff. As a ‘warm-up’, Robert Faußner, Leo Balk and Georg Anders from HEUSSEN reported on the use of Microsoft Copilot in the “Protected Area”.&#x20;