The Roundtable takes place every month on MS Teams.

Introduction

Law Firm Operations deals with the operational processes in law firms and how these can be optimized. The initiative aims to promote expert exchange, projects and publications. In exchanging best practices, connecting with experts and peers we want to share knowledge and drive innovation in law firms.

Together, people, processes and technology form the three pillars of digital transformation in law firms. They enable a more efficient and effective work enviornment that is capable of adapting to the constantly changing demands and challenges of modern society.

Whether you're a partner in a big firm or just starting out, this forum is the perfect opportunity to stay ahead of the curve and drive the digital transformation in your law firm and beyond.

Content

Images by krakenimages via Unsplash, Sigmund via Unsplash, und Yancy Min via Unsplash.

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License

LLI Library

Cover Image

The Cover Image was generated by Thomas Lefebvre on Unsplash

About the speaker

Chris Vaagt (), Law Firm Change Consultant

Abstract

Chris gave an insightful input on general problems he faces as a consultant that supports law firms in navigating change. He gave an overview and thereby helped the group dive deeper into more specific topics.

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About the Speaker

Lena Haffner (Linkedin), Lawyer and Innovation Lead at Norton Rose Fulbright.

Abstract

Lena offered valuable insights on identifying and integrating the optimal AI tools for legal applications. She explained the management of pilot projects and discussed the essential metrics for evaluating the effectiveness of AI technologies in legal practices.

Processes

Law firms and legal departments often have numerous complex and time-consuming processes that can be streamlined and optimized to improve efficiency and reduce costs.

In addition to streamlining existing processes, Law Firm Operations also works to develop new processes overall. Processes are a critical component of Law Firm Operations, and success in this field requires strong process management skills, as well as an ability to analyze and optimize complex workflows.

Technology

Law firms and legal departments have traditionally been slow to adopt new technologies, but in recent years, there has been a growing recognition of the importance of technology in optimizing legal operations. This development is just as important in law firms as in legal departments or the justice system (see Justice Operations and Legal Operations).

In addition to implementing new technologies, Legal Operations professionals are also responsible for managing and maintaining existing technology systems. This includes overseeing the implementation of upgrades and updates, troubleshooting technical issues, and managing relationships with technology vendors.

Technology is an important field of Law Firm Operations and success in this field requires a strong understanding of legal-specific technologies, as well as an ability to identify new technologies that can help to drive improvements in Law Firm Operations.

People

While technology and process improvements are important, it is the people who use the technology and drive the processes that ultimately determine the success of Law Firm Operations initiatives.

Overall, people are a critical component of Law Firm Operations, and success in this field requires strong collaboration, communication, and relationship-building skills.

About the Speaker

Due to the fact that this Roundtable took place shortly before Christmas, this session followed a slightly different approach.

Several speakers shared insight on their topics of expertise.

Abstract

The goal of this session was to develop a common understanding of what Law Firm Operations at the LLI entails.

We talked about the following topics:

• Tools & Technology (Julius Burgermeister - Linkedin)

• People (Bernhard Waltl - Linkedin)

• Processes (Valéri Pollentzke - Linkedin)

• Acquisition (Georg Anders - Linkedin)

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